A little clarity
goes a long way.
Getting started, understanding costs, or finding your care team. Find the information you need in one place.
12 answers
What is included in the free call?
An informational conversation about programs, costs, and next steps. Medical evaluations, labs, medications, and recurring care are separate and may have additional costs.
How do I choose the right care program?
Start with the changes you have noticed or the goals you want to discuss. You do not need to choose a medication before contacting LFH. Explore a care area or select “I’m not sure yet” when getting started.
Is care available where I live?
Services, provider availability, telehealth requirements, and medication options vary by location. Contact the team to confirm your options before enrolling.
Will I automatically get a prescription?
No. A licensed provider reviews your health information and determines whether treatment is clinically appropriate. A consultation does not guarantee a prescription.
Do I need lab work?
That depends on the service and your history. Your provider determines which tests are needed and whether existing results can be used. Ask about the testing process and cost before completing labs.
What should I have ready for a medical visit?
Have your current medication and supplement list, relevant history, previous results, and questions available. For a video visit, choose a private space and check your connection.
How much does treatment cost?
Costs depend on the program. Request a full breakdown of evaluation, lab, medication, fulfillment, and recurring care fees before enrolling.
Can I use insurance?
Ask the care team which services may be billed to your plan. Coverage and out-of-pocket costs depend on your benefits and the service. Insurance acceptance does not guarantee coverage.
What should I ask about renewals or cancellation?
Ask for the billing frequency, what any recurring fee includes, the renewal process, and cancellation terms before starting. Refer to your actual agreement and care team for account-specific questions.
How do I contact my care team?
Use your existing patient account for clinical questions. The patient workspace on this draft is an interactive preview with fictional records; its actions do not contact a provider.
Existing patient sign-in →Where can I view my actual appointments or records?
Sign in through the existing patient account link. The new workspace demonstrates the future experience and does not contain your real medical records.
Existing patient sign-in →What is the difference between a franchise and white-label model?
An LFH franchise uses the Live Forever Health brand. White-label partnerships explore a patient experience under a partner brand, supported by LFH administrative and fulfillment workflows. Scope, fees, and responsibilities are confirmed during discovery.
Need a hand? Contact the LFH team →
More life in your years.
Start with a conversation about your health, your goals, and what comes next.